Frequently Asked Questions
Every day our patients ask us questions about their dental health and care. Here are some of the more common questions that you may find useful. If you have a question that we have not answered here, please give us a call so we can help you more personally.
Do you accept new patients and/or referrals?
Dr. Mike always allows time each day for welcoming new patients. He likes to meet you and listen to your needs before any treatment begins. Your referral of family and friends is the highest compliment you can give to us.
What do I do if I have an emergency?
Our patients with dental emergencies are given the highest priority, we try to treat these patients as soon as possible.
What do I do if I have an emergency after hours?
If you have an emergency after office hours, please call our office at (972) 231-7105 and you will be given Dr. Mike's contact number. If he is out of town, you will be given the number of the doctor on call.
Do you accept my insurance plan?
Most of our patients have the ability to choose their own dentist. We can file your claims for you with appropriate x-rays and information to expedite claim payment. Amanda, our business coordinator, is our insurance expert and will act on your behalf to do everything she can to ensure you get maximum benefits.
What different payment options do you provide?
We accept all credit cards, debit cards, checks, and cash. Dr. Mike can also offer you extended payment options with no interest.
When should I bring my children for their first dental visit?
We found that children do very well with their firt dental visit between the ages of 2 to 3. Dr. Mike does not like for the kids to stress out at that first visit. If they tend to be a little more fearful, we advise a trip or two watching Mom or Dad at their checkup appointment.
What is sedation or relaxed dentistry?
Many people are fearful of dental treatment, and this prevents them from receiving the care they need and deserve. For many years, we as dentists have been unable to provide little more than a local anesthetic and/or laughing gas for our patients to prevent pain and anxiety while undergoing dental treatment. Now it is possible to provide deeper levels of sedation (sometimes just a small pill) to help relax. Sometimes with this relaxation, patients can sleep while we create a new smile or correct years of dental problems.